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EKPIZO stands for the Greek acronym of the full title ‘Consumer Association the Quality of Life’. The nongovernmental, non-profit organisation was established in 1988, and aims to protect consumers’ rights, and improving the quality of life. With over 26,000 individual members, EKPIZO informs and educates consumers, and protects and promotes their legal rights by means of lobbying mediation, judicial actions, and publications. In successful extrajudicial and judicial actions, the organisation has enabled the return of illegally withheld reimbursements to its members, totaling more than €21,000,000.